Understand access, wallets and account records
Our Legal terms describe who may open an account, which account details must be accurate and how we apply phone verification before access. Eligibility depends on local law, so you should check that use is permitted in your location before continuing. Wallet records can include DANA,
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OVO, GoPay, QRIS, bank transfer or virtual account references, along with timestamps and status details needed to match a transaction. We use those records to investigate a missing balance or a withdrawal request, and we may ask for account checks before changing payment details. The policy
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also explains restricted activity, account closure steps, updates to these terms and the route for raising a concern. Read the current wording before you submit an account request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.